Posted by missevans from manchester, United Kingdom
We were so looking forward to this stay at the Lakes...unfortuanlety we were horrified! We were greeted by a receptionist that had no customer service what so ever. We were then shown to our Egytian room...which was just a cheap and shabby decor...and was built with very flimsy walls so you could hear everything going on downstairs and upstairs. The room felt unclean and cheap! I have stayed in nicer b&bs for less money! We had problems with the couple staying upstairs with the noise and asked the receptionist to handle this. The noise carried on until 12.30am by which this time we threatened to call the police ourselves as the HOTEL were doing nothing about it! We asked them to move us into another room or their sister hotel. Or to move the noisy guests. We felt like we were in Ibiza not the Lakes. The hotel were prepared to do nothing and we were stuck in this horrible situation! The next day we left immediately.
Lakes Cottage Holidays
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